The Complete Adobe Campaign SMS Setup Guide
Too many businesses adopt overused communication channels that consistently underperform. Email blasts get lost in crowded inboxes, and social media posts barely get a five-second glance.
On the other hand, SMS marketing is the only genuinely intimate channel that directly reaches and engages customers.
That’s not to say businesses have to drop their existing communication mediums. Instead, a robust strategy includes a variety of touchpoints that cater to a range of audiences. Text messaging in Adobe Campaign provides brands with the flexibility they need to carry out multi-channel strategies precisely.
Adobe Campaign enables companies to send high-volume SMS campaigns with dynamic SMS workflow functionality and effortless campaign management. You can now extend its capabilities further by integrating SMS using SMSGlobal’s reliable SMPP API protocol.
The benefits of Adobe SMS Campaign workflows
Connecting directly with leads, customers, and contacts has never been easier with SMSGlobal’s Adobe Campaign API integration.
SMS communication between businesses and consumers continues to grow in favour of all other means of communication. Why is a text messaging an ideal way to increase engagement? Research suggests that customers spend around five to six hours per day looking at their phones in the US. SMS ensures you communicate with them in the right place at the right time.
SMS delivers measurable results
Implement dynamic marketing campaigns your customers and contacts want to engage with. Sending SMS is the most familiar communication channel available, so you can easily create tailored digital experiences. While bite-sized, SMS marketing strategies deliver significant results. Compared to email’s 22% open rate, text messages have superior engagement, with an open rate of 98%.
Follow up on customers’ preferred channels.
Up to 70% of consumers think SMS is a good way for businesses to capture their attention.
Adobe Campaign makes it easy to cater to various customer preferences at scale. You can use Bulk SMS or single batch SMS messages to reach your contacts on the channel they prefer.
Source: Adobe
Multi-channel communication strategies win.
In an increasingly competitive digital landscape, businesses need to be where their customers are at all times.
A survey of 600 marketers indicated those who used four to six channels in their multi-channel campaigns had the best response rates.
Multi-channel strategies are now the norm for any brand that wants a competitive edge. Innovative and dynamic communication solutions ensure brands are always one step ahead of the customer. Providing them essential updates and information as they need it.
Add automated SMS to your Adobe Campaign workflows to provide contacts with an additional communication touchpoint.
Integrating Adobe SMS Campaign via SMPP
SMSGlobal Customer Success Support staff have become Adobe SMS Campaign specialists. We will work with your business to seamlessly add SMS functionality to your Adobe Campaign platform. SMSGlobal's SMPP API will allow you to send text messages quickly and efficiently. With a protocol level-7 TCP/IP, you can send up to 200 messages per second.
Easily automate an array of manual tasks with SMSGlobal’s Adobe Campaign integration. For example, offer 24/7 customer service even out of office hours by automating SMS replies to specific keywords. Or automatically remove contacts from your SMS marketing database who request to opt out. Set and forget, and let our SMPP SMS Gateway handle tedious admin for you.
Must-have SMS features in Adobe Campaign Manager:
- Send from a branded Virtual Number or Custom Word
- Message contacts one-on-one with two-way SMS
- Send individual and bulk SMS or set up recurring messages
- Automate messages in workflows based on incoming SMS messages
- Easily Text Message contacts that have selected SMS as their preferred channel
- Craft and send SMS content using personalised fields from your contact fields
- Monitor SMS and SMPP Gateway performance on the delivery dashboard or SMSGlobals Admin Portal.
Conversational text messaging with Adobe Campaign SMS functionality
Using two-way SMS within Adobe Campaign is easy with the option to send from Virtual Dedicated Numbers. The SMPP SMS API protocol enables sending and receiving text messages and allows for sends that include rich media like GIFs.
Unlock the powers of SMSGlobals SMPP API and set up triggered SMS with rich media to boost engagement.
Unlock the power of two-way SMS to connect personally with contacts:
- Handle customer support queries
- Close deals and nurture leads personally
- Automate keyword responses
- Confirm appointments and bookings (SMS Reminders)
- Conduct SMS surveys
How to set up SMS in Adobe Campaign
Adobe Campaign requires users to create an account and integrate with an external SMPP API provider—that’s us!
Head to the Adobe Campaign installation page on our Integrations Ecosystem, then click ‘install’. You can follow our thorough documentation to connect with our SMPP API. Get in touch with our dedicated Customer Success team, highly trained in Adobe Campaign. They will help you set up your SMS solution from end to end.
Our team can help you set up SMS services in Adobe Campaign Manager, test messages, and handle Virtual Number requests.
Free assisted integration set up
Speak to an Adobe Campaign SMS Integration Expert
Let our dedicated team set up Adobe Campaign SMS for you today.
How different businesses use SMS in Adobe Campaign
Not sure if Adobe Campaign SMS is suitable for your business requirements? Flexible to your individual needs, Adobe Campaign SMS can help you reach your business goals—whatever they are.
From increasing conversions and optimising Customer Experience to streamlining operations and supercharging communication processes. SMS for Adobe Campaign can do it all.
Source: Adobe
Send an endless variety of text messages from Adobe Campaign:
- SMS Appointment Reminders
- Text Message Mobile Marketing
- SMS Booking reminders
- Transactional text notifications
- Mass Text Message campaigns
- Personalised promotions
- Text message confirmations
- Abandoned cart reminders
- Welcome messages
- And much more!
Foster long-term business relationships and elevate customer engagement like never before with our SMS integration for Adobe Campaign. Connect, engage, and delight your contacts on their most-used communication channel, right in the palm of their hand.
The Complete Adobe Campaign SMS Setup Guide
Too many businesses adopt overused communication channels that consistently underperform. Email blasts get lost in crowded inboxes, and social media posts barely get a five-second glance.
On the other hand, SMS marketing is the only genuinely intimate channel that directly reaches and engages customers.
That’s not to say businesses have to drop their existing communication mediums. Instead, a robust strategy includes a variety of touchpoints that cater to a range of audiences. Adobe Campaign provides brands with the flexibility to carry out multi-channel strategies precisely.
Adobe Campaign enables companies to deliver highly personalised campaigns across digital channels with dynamic workflow functionality and effortless campaign management. Now, you can extend its capabilities by integrating SMS using SMSGlobal’s reliable SMPP API protocol.
The benefits of Adobe Campaign SMS in your workflows
Connecting directly with leads, customers, and contacts has never been easier with SMSGlobal’s Adobe Campaign SMS integration. Why is a text messaging an ideal way to increase engagement? Your customers spend a lot of time looking at their phones (around five to six hours per day in the US). SMS ensures you communicate with them in the right place at the right time.
SMS delivers measurable results
Implement dynamic marketing campaigns your customers and contacts want to engage with. SMS is the most familiar communication channel available, so you can easily create tailored digital experiences. While bite-sized, SMS marketing strategies deliver significant results. Compared to email’s 22% open rate, text messages have superior engagement, with an open rate of 98%.
Follow up on customers’ preferred channels.
Many people prefer brands to text them (around 70% of consumers think SMS is a good way for businesses to capture their attention). Adobe Campaign makes it easy to cater to various customer preferences at scale. With the option to choose from five communication mediums, including SMS, you can reach your contacts on the channel they prefer.
Multi-channel communication strategies win.
In an increasingly competitive digital landscape, businesses need to be where their customers are at all times. A survey of 600 marketers revealed those who used four to six channels in their multi-channel campaigns had the best response rates.
Multi-channel strategies are now the norm for any brand that wants a competitive edge. Innovative and dynamic communication solutions ensure brands are always one step ahead of the customer. Providing them essential updates and information as they need it.
Add automated SMS to your Adobe Campaign workflows to provide contacts with an additional communication touchpoint.
Integrating Adobe Campaign SMS via SMPP
Seamlessly add SMS functionality to your Adobe Campaign platform with SMSGlobal’s powerful SMPP API. Access carrier-grade messaging with a protocol level-7 TCP/IP that allows fast delivery of text messages (up to 200 messages per second).
Automate an array of manual tasks with SMSGlobal’s Adobe Campaign integration. For example, offer 24/7 customer service even out of office hours by automating SMS replies to specific keywords. Or automatically remove contacts from your SMS marketing database who request to opt out. Set and forget, and let our SMPP SMS API handle tedious admin for you.
Must-have SMS features in Adobe Campaign Manager:
- Send from a branded Virtual Number or Custom Word
- Message contacts one-on-one with two-way SMS
- Send individual and bulk SMS or set up recurring messages
- Automate messages in workflows based on behavioural triggers
- Message contacts that have selected SMS as their preferred channel
- Craft custom SMS content with dynamic personalisation fields
- Monitor SMS performance on the delivery dashboard
Conversational text messaging with Adobe Campaign SMS functionality
Using two-way SMS within Adobe Campaign is easy with the option to send from Virtual Dedicated Numbers. The SMPP protocol enables outbound and inbound text messages and sends rich media like GIFs. Harness the capabilities of SMPP and set up triggered SMS with rich media to boost engagement.
Unlock the power of two-way SMS to connect personally with contacts:
- Handle customer support queries
- Close deals and nurture leads personally
- Automate keyword responses
- Confirm appointments and bookings
- Conduct SMS surveys
How to set up SMS in Adobe Campaign
Adobe Campaign requires users to create an account and integrate with an external SMPP SMS provider—that’s us!
Head to the Adobe Campaign installation page on our Integrations Ecosystem, then click ‘install’. You can follow our thorough documentation to connect with our SMPP API. Or you can get in touch, and our dedicated team of integration experts will help you set it up from end to end.
We work directly with your business to set up SMS in Adobe Campaign Manager, test messages, handle Virtual Number requests, and more.
Free assisted integration set up.
Speak to an Adobe Campaign SMS Integration Expert
Let our dedicated team set up Adobe Campaign SMS for you today.
How different businesses use SMS in Adobe Campaign
Not sure if Adobe Campaign SMS is suitable for your business requirements? Flexible to your individual needs, Adobe Campaign SMS can help you reach your business goals—whatever they are.
From increasing conversions and optimising Customer Experience to streamlining operations and supercharging communication processes. SMS for Adobe Campaign can do it all.
Send an endless variety of text messages from Adobe Campaign:
- SMS competitions
- Transactional text notifications
- Marketing campaigns
- Personalised promotions
- Text message confirmations
- Abandoned cart reminders
- Welcome messages
- And much more!
Foster long-term business relationships and elevate customer engagement like never before with our SMS integration for Adobe Campaign. Connect, engage, and delight your contacts on their most-used communication channel, right in the palm of their hand.
