What is a Dedicated Number?
A Dedicated Number is your exclusive virtual phone number that can be used for SMS or MMS messaging. Unlike numbers from a shared pool that serve multiple accounts, this unique number is tied solely to your account. Consider it your distinct digital identifier – as recognizable to your customers and employees as your physical storefront.
Owning a dedicated SMS number is a game-changer for 2-way SMS communication. It ensures a direct, unobstructed channel to your customers, guaranteeing that their responses will be routed straight back to you, fostering trust and streamlining interactions.
How Can a Dedicated Number Help Your Business?
A dedicated SMS phone number provides a direct and tailored channel to reach your customers, enhanced by sophisticated options like keywords and automated message triggers for your SMS campaigns.
Invest in a dedicated SMS number to manage your SMS communications online with a number that's both memorable and identifiable. Select the right fit for your business needs, be it a dedicated long code for versatility or a short code for high-volume messaging.
Virtual Dedicated Numbers (VDN)
Consistent virtual number across channels
Provision a virtual dedicated number for fixed contact details across channels. Port over your existing VDN to access SMSGlobal's web communication platform, MXT.
Voice and SMS
Voice only
SMS only
SMS and MMS
SMS, MMS and Voice
*Voice capabilities are only available in Australia
Empower your business with a dedicated number.
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Dedicated Numbers are associated with a single account giving you more flexibility than shared numbers.
They can be used in advertising and anyone with that number can send a message directly to it.
Dedicated Numbers can also be used in combination with keywords to perform special functions that are not normally available using the SMSGlobal shared pool number.
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Dedicated Numbers are not limited to just receiving replies to SMS. Anyone can send an SMS directly to this number, and the message will display immediately in your account.
Dedicated Numbers are available in short codes (e.g. 6333) or long codes (full-length mobile numbers e.g. 04X XXX XXX.)
Carrier support for different types of Dedicated Numbers varies by country.
Long Codes
Long code service providers offer an alternative to using your personal mobile number, which allow you to seamlessly send and receive messages. These are the quickest and cheapest Dedicated Number solution. Depending on your region, they are also known as 'Response Numbers', Virtual Numbers or Inbound numbers.
Messages to a long code are usually treated as a standard SMS for the end user, making them widely used in a number of different mobile messaging campaigns.
A country-specific long code can be easily obtained through the store on our Web Messaging Platform.
- The most cost-effective virtual number solution.
- Select from our premium gold, silver or standard options to make your number more memorable.
- Brand your mobile campaigns by using the same dedicated long code each time.
- Receive SMS replies through your custom branded long code.
Short Code
Short codes are a premium Dedicated Number service, often used in large scale or direct response adverts where speed and convenience are key. They are short in nature and much easier to remember than a typical 11-digit number.
Short number SMS codes are a great way to increase participation for call-to-actions featured on marketing materials and branded company collateral like brochures, ad-signs and banners.
- Premium service
- Stand out from your competition
- Short and memorable
- Perfect for direct response adverts
Benefits of using a Dedicated Number
Dedicated Numbers give your business identifiable branding for SMS communication.
Available in long or short code, you have access to all the same great features of our SMS service – but with a personalized touch.
Send and receive SMS directly through your software.
Explore the full potential of programmable SMS by owning a Dedicated/Virtual number. A Dedicated/Virtual number will drastically increase the capabilities of programmable SMSs, allowing for all automated SMS campaigns to be sent from the same number.
This provides access to SMS features including notification logs, and Two Way SMS.
Programmable SMS - The Power of Automation
API integration is a simple approach used by millions of organisations daily, on a global scale. It is designed to help improve business efficiencies and communication workflow.
We make sending bulk SMS easy, by letting you connect your internal software or CRM directly into the SMSGlobal SMS gateway using one of our off-the-shelf APIs. Connecting via an API lets you send SMS messages as you would within our MXT platform, but from the comfort of your own software or enterprise level solution.
Following the successful delivery of your message, a receipt will be forwarded to you. From start to finish, this happens in a matter of seconds, saving you considerable time and resources in the process.
Secure a Dedicated Number for your business SMS communication channel
Claim a Dedicated Number today
Free API key with every account
All SMSGlobal accounts include a dynamic API Key system, allowing you to quickly and easily create and edit new user credentials to send via our suite of API’s. If your software is already mobile messaging compatible, simply retrieve your SMSGlobal API Key from inside your account and insert it into your software to start sending. If you’re a developer looking to add SMS functionality to a new software or application you’re working on, feel free to browse our API documentation and code samples.
Adding a Dedicated Number to your account drastically increases the functionality of your programmable SMS by allowing you to receive replies from your A2P messaging campaigns.
Applications of Automated SMS from a Dedicated Number
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Short codes aren't available in certain countries and regions. To find out about availability in your region and to purchase, please submit the form below and one of our team will be happy to assist you.