Anti Spam Policy

Anti Spam

We take compliance with Anti-Spam laws and regulations very seriously and require our users to do the same. As the sender of messages on a global scale, you are responsible for ensuring compliance with Anti-Spam laws and regulations in every region to which you operate and send messages. We do not support unsolicited messages, notifications, alerts, or any other communication that you may send to individuals for whom you have obtained their contact information without their consent.

Please note that the Australian Communications and Media Authority, as well as other global telecommunication authorities, mandate that all broadcast messages must have a valid Opt-In consent from the receiver and include the following information:

Identification of the sender: It is crucial to ensure that the sender's identity is clearly stated in the message to establish accountability.

Mechanisms to opt-out from future correspondence: To ensure compliance with Anti-Spam laws and regulations, all messages must provide a straightforward method for recipients to opt out of future correspondence. To comply with this requirement, you can include the following instruction in your message: "Reply with STOP to Opt-out." Please note that the maximum message length is 160 characters, including the Opt-out instructions.

As a user of SMSGlobal, it is essential that you comply with all relevant laws and regulations governing the use of SMS messaging services. Failure to comply with these laws and regulations may result in legal action and penalties.

By using SMSGlobal services, you acknowledge that you have read, understood and agreed to comply with these terms and conditions. If you have any questions or concerns, please do not hesitate to contact our support team.
 

USA Compliance Opt-In

The SMS option process in the USA involves several steps to ensure compliance with applicable laws and regulations and provide a seamless experience for users. Here is a detailed process for the SMS Opt-In process in the USA:

Opt-In Consent: The first step in the SMS option process is to obtain the recipient's consent to receive text messages. In the USA, this is typically done through an Opt-In process, where the recipient actively consents to receive text messages. This can be done by having the recipient text a keyword to a specific phone number, fill out an online form, or provide consent through an app.
 

Confirmation Message: Once the recipient has provided Opt-In consent, a confirmation message should be sent to the recipient. This message should confirm that they have opted-in to receive text messages and provide information on how to opt out of receiving messages in the future. This message should also include the sender's identification and contact information.
 

Message Content: All SMS messages must comply with the Federal Communications Commission (FCC) regulations, including the requirement to provide clear identification of the sender and provide mechanisms for the recipient to opt-out of receiving messages in the future.
 

Opt-Out Process: Recipients must have a straightforward method to opt-out of receiving future messages. This can be done by providing a reply message with the keyword "STOP" or "UNSUBSCRIBE," automatically opting the recipient out of future messages. This opt-out process should be clearly stated in the confirmation message and all subsequent messages.
 

Compliance Monitoring: To ensure compliance with the FCC regulations, it is important to monitor and track the number of messages sent and received and the number of opt-outs received. This monitoring should be done on an ongoing basis to ensure compliance with all applicable laws and regulations.
 

In summary, the SMS option process in the USA involves
 

obtaining Opt-In consent,

sending a confirmation message,

complying with message content regulations,

providing a straightforward opt-out process, and

monitoring compliance.

By following these steps, SMS providers can ensure compliance with all applicable laws and regulations and provide a positive user experience for their customers.

Visit the ACMA Website for further information relating to Australian compliance and regulations.