MENA | Voice & Calling (New)
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Voice & Calling by SMSGlobal

Connect instantly with business voice & calling solutions

Keep your team connected and your customers satisfied with SMSGlobal’s Voice & Calling solution. Streamline calls and messages, reduce missed opportunities, and stay responsive, every time.

SMSGlobal’s Voice Gateway - Access call forwarding, call bridging and voice-enabled virtual numbers via MXT.

Why Voice & Calling matters

Missed calls aren’t just frustrating, they cost your business. Customers expect fast, reliable responses, and every unanswered call is a lost opportunity. SMSGlobal ensures you’re always connected, keeping leads, customers, and trust intact.

Never miss a call

Forward and bridge calls seamlessly so every customer reaches the right person, no delays, no dropped opportunities.

Streamline communication

Run calls and SMS from one platform for consistent, professional, and easy to manage interactions.

Scale with ease

Add lines, numbers, or teams without disruption. Your communication system grows as your business does.

Reliable & clear

Carrier-grade networks and VoIP bridging ensure crystal-clear connections every time, building trust with your customers.


Voice & calling features to streamline your business communication

Take control of every call with SMSGlobal’s Voice & Calling solutions. From forwarding and bridging to VoIP and virtual numbers, manage communications seamlessly, respond faster, and keep customers engaged.

Call forwarding

Call forwarding

Route calls to the right person, mobile, or alternate location instantly. Maintain fast response times, even during peak hours or when teams work remotely.

Call bridging

Call bridging

Connect multiple participants from your MXT dashboard with click-to-call functionality. Reduce delays, avoid miscommunication, and keep conversations flowing smoothly.

Unified SMS & voice
Unified SMS & voice

Run all your communications from the MXT platform. Send messages, manage calls, and access analytics in one place for streamlined operations.

VoIP & virtual numbers
VoIP & virtual numbers

Make and receive calls directly from your browser. Provision virtual numbers with voice and SMS functionality or port existing business numbers seamlessly.

High-quality, reliable networks
High-quality, reliable networks

Carrier-grade infrastructure ensures crystal-clear audio. With 99.99% uptime, every call connects reliably without interruptions.

Reporting and Analytics Tools from SMSGlobal
Reporting & analytics

Track call history, durations, missed calls, and team performance in real-time. Optimise workflows and improve responsiveness with actionable insights.


Manage voice and calling effortlessly with MXT

Run and organise all your business calls from SMSGlobal’s MXT platform, a flexible, browser-based interface designed to simplify communication. From call forwarding to bridging and VoIP, MXT gives you full control of your voice and calling interactions without complexity.

Why MXT works for your business:

  • Centralised call management: Route incoming calls, set up call bridging, and manage team availability from one dashboard. Ensure every call is answered and no lead is missed.
  • Flexible VoIP and virtual numbers: Make and receive calls directly from your browser. Provision virtual numbers with voice and SMS functionality, or port existing business numbers seamlessly into MXT.
  • Automated workflows for business communications: Forward calls to the right team members automatically, bridge multiple participants with a single click, and coordinate SMS notifications, saving time while improving responsiveness.
  • Real-time reporting and insights: Track call durations, missed calls, and performance metrics. Optimise team workflows and monitor responsiveness with actionable analytics for your voice and calling operations.

Connect voice and calling to your existing systems

MXT integrates seamlessly with your CRM and workflow systems to manage business calls, VoIP, and SMS from a single, easy to use interface.

Automatically route calls or trigger notifications based on customer records or internal workflows. Sync MXT with your CRM or collaboration platform to keep communications timely, professional, and logged automatically.

Use platforms like Zapier to link voice and SMS communications with other business processes. Coordinate calls with email alerts, follow-ups, or task management systems, ensuring every interaction is connected and actionable.

For advanced setups, MXT’s API lets you build bespoke integrations. From real-time call triggers to automated reporting, you have full control over how voice and calling fit into your organisation’s operations.

SMS Platform Integrations - Integrate messaging into your existing CRMs, operational processes and customer journeys

Helping you get the most from your voice and calling solutions

From setup to daily operations, SMSGlobal provides expert support so your business can make every call count. Whether you’re just starting or scaling across multiple teams, we ensure your voice and calling solutions work seamlessly.

24/7 local customer support

Real people are available around the clock to help with setup, troubleshooting, or operational questions whenever you need guidance.

Dedicated account management

A dedicated account manager provides personalised onboarding, guidance, and advice to optimise call handling and customer engagement.

Tailored solutions and pricing

Customise integrations, features, and pricing so your voice and calling solutions fit seamlessly with your business workflows.

Explore solutions to enhance your business communication

Marketing & Customer Engagement

Use voice and SMS together to respond quickly, provide updates, and maintain strong customer relationships.

Operations & Notifications

Forward calls, bridge teams, and send real-time alerts to keep staff and customers informed efficiently.

Security & Authentication

Add voice or SMS verification to protect accounts, transactions, and sensitive communications.

Integrations & Automation

Connect voice and calling with your CRM or workflow tools to streamline communication and improve responsiveness.


Contact our voice & calling experts

Have questions or want guidance on Voice & Calling solutions? Our team can help you choose the right setup, show you how to integrate with your existing phone systems, CRM, or workflow tools, and walk you through all the features to make sure your communication runs smoothly.

Fill out the form, and a specialist will get back to you promptly.

1300-883-400 or +61-3-9095-6245

96/98 Market St
South Melbourne VIC 3205

+1-800-676-5500

302 Washington Street #826
San Diego CA 92103

+971-4-440-2600

Fax: Fax: +971-4-445-8467

Dquarters , Building 5
P.O. Box 502014
DU

Schedule A Demo

Live demonstations of our MXT platform are conducted over Google Meets by our friendly tech support team and generally take 15mins.